Legal

Privacy Policy

Effective Date

October 7, 2026

Firm

Law Office of Carl G. Hawkins, PLLC
Licensed in Florida & Washington, D.C.

This Privacy Policy explains how Law Office of Carl G. Hawkins, PLLC (the "Firm", "we", "us", or "our"), collects, uses, discloses, stores, and otherwise processes personal information through https://jacksonvillelegalteam.com and any related pages, forms, content, features, communications, and services made available through that website (collectively, the "Site"). This Privacy Policy applies only to information collected through the Site and related digital communications, and not to information collected offline except where expressly stated. By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Important Notice About Legal Communications

The Site is for general informational purposes only. Submitting information through the Site, contacting us through a form, email, text message, or requesting a consultation does not create an attorney client relationship.

Please do not send confidential, privileged, time sensitive, or sensitive information through the Site or by unsolicited email unless and until we have confirmed in writing that we have agreed to represent you.

2. Categories of Information We Collect

A. Information You Provide Directly — This may include your name; email address; telephone number; mailing address; information about your legal issue or inquiry; communication preferences; information you provide through forms or other interactive Site features; and any other information you choose to provide. When you submit our contact form, we collect your name, email address, telephone number if provided, the description of your matter, and how you heard about the Firm. If you book or request a consultation or a screening, the scheduling provider processes the appointment details you provide and the information needed to complete the booking, and provides us with a record of the appointment.

B. Information Collected Automatically — When you visit the Site, we or our service providers may automatically collect certain technical and usage information, including IP address; browser type and version; device type; operating system; date and time of access; pages viewed; links clicked; referring website; approximate geolocation derived from IP address; session activity and navigation behavior; cookie identifiers and similar tracking data; and information regarding whether you clicked on third party links, referral links, scheduling links, payment links, or other external service links made available through the Site.

C. Information from Third Parties — We may receive information from third parties, such as website hosting providers; analytics providers; advertising or marketing platforms; call tracking or scheduling providers; CRM, intake, or lead management platforms; social media platforms; payment processors; third party referral partners or service providers to whom users are directed through the Site; and publicly available sources.

3. How We Use Information

We may use personal information to operate, maintain, and improve the Site; to respond to inquiries and communicate with you; to schedule consultations or appointments; to evaluate potential representations and conduct conflicts checks; to provide requested information about our services; to direct you to third party services, professionals, platforms, or providers that may be relevant to your inquiry or requested services; to track and manage referral relationships, referral activity, and related business arrangements; to receive, verify, and administer referral credits, fees, commissions, reciprocal referrals, or other benefits associated with referrals, to the extent permitted by applicable law and professional rules; to send administrative, service, or transactional communications; to send marketing communications where permitted by law; to personalize Site content and user experience; to analyze traffic, usage trends, referral activity, and Site performance; to maintain security, detect fraud, and prevent misuse; to enforce our Terms of Use and other legal rights; to comply with legal, regulatory, ethical, and professional obligations; and for any other purpose disclosed at the time of collection or as otherwise permitted by law.

4. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, scripts, session replay tools, local storage, and similar technologies to collect information about your interactions with the Site. These technologies may be used to remember user preferences; keep the Site functioning properly; understand traffic and usage patterns; improve Site performance; measure the effectiveness of advertising or campaigns; support remarketing or audience development, where used; and track clicks, visits, conversions, or other activity associated with third party links, referral links, and partner services.

Most browsers allow you to control cookies through browser settings. If you disable cookies, some Site functionality may not work properly.

If the Site uses analytics, advertising, remarketing, or referral attribution technologies from third parties such as Google, Meta, or similar vendors, those providers may collect information subject to their own privacy policies and opt out mechanisms.

5. Referral Relationships and Third Party Services

The Site may include links, references, recommendations, or referrals to third party businesses, professionals, platforms, products, or services. In some cases, the Firm may receive a financial or other benefit if you click a link, submit information, purchase a service, engage a provider, or otherwise interact with a referred third party. Such benefits may include referral fees, commissions, marketing fees, reciprocal referrals, account credits, discounted services, or other compensation or value.

Any third party provider is independent from the Firm unless expressly stated otherwise. A reference, link, listing, or referral does not constitute a guarantee, certification, warranty, or representation regarding the third party's quality, suitability, availability, qualifications, pricing, or outcomes.

Your interactions with any third party provider are solely between you and that provider and are subject to the provider's own terms, conditions, and privacy policy. You should review those materials carefully before providing information or engaging any third party service.

6. How We Disclose Information

Specifically, we use the following types of third party service providers in connection with the Site: a customer relationship management platform (HubSpot) to store and manage contact and inquiry records; an email delivery service (Resend) to send inquiry notifications and automated confirmation emails; an online scheduling service (CalendarBridge) to book consultations; map and directions links (Google Maps); third party attorney directory and review widgets (such as Justia and Avvo) displayed on certain pages; and the website hosting and analytics platform that supports the Site and collects usage and performance data. Each provider processes information subject to its own terms and privacy policy.

We may disclose personal information to our employees, attorneys, staff, and affiliated personnel; vendors and service providers that help us host, operate, secure, or improve the Site; intake, scheduling, communication, CRM, analytics, marketing, and IT providers; third party referral partners, service providers, or platforms where you request, authorize, or knowingly pursue a referral, consultation, scheduling, intake, financing, payment, or related service; professional advisors, including accountants, insurers, auditors, and outside counsel; courts, regulators, law enforcement, governmental authorities, or disciplinary bodies when required or appropriate; a successor entity in connection with a merger, acquisition, restructuring, financing, asset sale, or similar transaction; and other parties with your direction or consent.

We may also disclose information if we believe disclosure is necessary or appropriate to comply with applicable law, subpoena, court order, or legal process; protect our rights, property, safety, or security; investigate or prevent fraud, abuse, security incidents, or technical issues; or enforce our agreements, policies, and professional responsibilities.

We do not sell personal information for money. We do not knowingly share personal information for cross context behavioral advertising except as may occur through standard website analytics, pixels, cookies, referral attribution tools, or similar technologies if those tools are enabled on the Site.

7. SMS, Calls, and Electronic Communications

If you provide your mobile number or other contact information through the Site, you consent to receive calls, emails, voicemails, and text messages from us relating to your inquiry, appointments, intake, account administration, referrals, and our services, subject to applicable law.

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by following the instructions in the message, such as replying STOP, where applicable. Opting out of marketing messages will not affect service related communications that are necessary for ongoing matters or requested interactions, to the extent permitted by law.

Consent to receive text messages or calls is not a condition of purchasing services.

We also send newsletters and other firm updates covering business law developments, firm news, and our services. If you provide your email address to us, whether through the Site, a contact form, an inquiry, or a scheduling request, we may add that address to our newsletter list. Every newsletter includes an unsubscribe link, and you may also opt out at any time by contacting us at [email protected] or by replying to any newsletter. Opting out of newsletters does not affect communications necessary to respond to your inquiry or to administer an ongoing engagement, and we do not sell or rent our newsletter list.

8. Analytics and Advertising

We may use third party analytics and advertising tools to better understand how users interact with the Site and to market our services. These tools may use cookies and similar technologies to collect information about your device, browsing activity, and interactions over time.

Depending on the tools enabled on the Site, we may use services such as Google Analytics, Google Ads, Meta Pixel, call tracking solutions, referral attribution tools, conversion tracking tools, or similar platforms. These third parties may use collected information in accordance with their own terms and privacy notices.

You can often limit certain tracking through browser settings, ad settings, cookie banner selections, or industry opt out tools.

9. Retention of Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain records, administer referral relationships, comply with legal and ethical obligations, resolve disputes, enforce agreements, and protect our interests. Retention periods may vary depending on the nature of the information, whether you become a client, whether you interact with a third party referral, and applicable legal, regulatory, bar, insurance, accounting, and recordkeeping requirements.

10. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.

11. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

12. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to request access to certain personal information we hold about you; request correction of inaccurate personal information; request deletion of certain personal information; object to or limit certain processing; withdraw consent where processing is based on consent; opt out of certain marketing communications; and appeal a decision regarding a privacy request, where required by law.

To exercise a privacy request, please contact us using the contact information below. We may need to verify your identity before processing your request. We may deny or limit requests as permitted by law.

13. State Privacy Rights

Certain U.S. states may provide additional privacy rights to residents, including rights relating to access, deletion, correction, portability, or opt out of certain targeted advertising or profiling activities. We will handle qualifying requests in accordance with applicable law.

If you are a resident of a state with applicable privacy rights and wish to make a request, contact us at [email protected].

14. Do Not Track

Some web browsers offer a "Do Not Track" setting. Because there is no universally accepted standard for responding to Do Not Track signals, the Site may not respond to those signals unless required by applicable law.

15. Third Party Websites and Services

The Site may contain links to third party websites, tools, scheduling systems, maps, payment portals, social media pages, referral partners, service providers, or other services not controlled by us. We are not responsible for the privacy, security, content, availability, or data practices of third parties. Your use of third party sites or services is governed by their own terms and privacy policies.

16. International Users

The Site is intended for users located in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our discretion. The updated version will be effective when posted on the Site unless a different effective date is stated. Your continued use of the Site after any update constitutes your acknowledgment of the revised Privacy Policy.

18. Contact Us

Law Office of Carl G. Hawkins, PLLC · 50 Venture Valley Court, Ponte Vedra, Florida 32081 · Email: [email protected] · Phone: +1 (904) 780-0059